Customer Care

We are here for you

Richiesta di assistenza

Preliminary request for assistance

Once you fill in our contact form below and submit your support request, our team will immediately take up your case. A dedicated ticket will be opened for you, allowing us to follow up your request in an organised and efficient manner.

We are committed to ensuring that your problem is resolved in a comprehensive and timely manner.

Your satisfaction is our top priority and we will do our utmost to provide you with the necessary support.

Free Returns

If you are not satisfied, you can return the tower free of charge within 15 days. read the conditions.

Shipping Times

Our products are shipped in 2/3 working days for stock products, 10/15 working days for 'made-to-order' products.

24 Months Warranty

All our items are guaranteed for 24 months against any production defect.

Collection

Learning Tower

Discover

Collection

Montessori Room

Discover

Explore the site

Quick links

Follow us

American Express Apple Pay Google Pay Maestro Mastercard PayPal Shop Pay Union Pay Visa
Copyright © 2025 Bianconiglio Kids. Powered by Shopify